Track Your Order

Where Is My Order?

We know waiting is the hardest part. Here's how to follow your parcel from our warehouse to your door.

How to Track

1. Check your inbox for the shipping confirmation email we send once your order leaves our warehouse. It contains your tracking number.
2. Enter your tracking number in the field below (or on the carrier's website) to see the latest updates.
3. Refresh after 24–48 hours if the status hasn't updated yet — carriers need a little time to scan new parcels into their system.

Processing & Delivery Times

• Order processing: 1–2 business days
• UK delivery: 3–7 business days after dispatch
• Orders placed on weekends or bank holidays are processed the next working day.

Common Questions

I haven't received a tracking number.
Tracking is sent only after dispatch. If it's been more than 2 business days since you ordered, check your spam folder, then contact us.

My tracking hasn't updated in a few days.
This is normal between scan points, especially during busy periods. If there's no movement for 5 business days, get in touch and we'll chase it with the carrier.

My order arrived damaged or incomplete.
Contact us within 48 hours of delivery with your order number and a photo, and we'll sort it out for you.

Still Need Help?

📧 help@homebeautydecor.shop
📞 +44 74 0252 2226
📍 57/59 Carlton Rd, Nottingham NG3 2DN, United Kingdom

Our support team replies within 24 hours, Monday to Friday.